Organizing an event
Access your Traffic and conversion report
Your traffic and conversion report shows where attendees are coming from when they register for your event. To access this report, go to your event dashboard and select Reporting. Then select Event reports and choose Traffic and Conversion. To view this report for multiple events at once, go to Reporting in your Eventbrite account.
NOTE: The traffic and conversion report requires permission to view “Basic reports." If you’re not the account owner, contact them to check if you have this permission.
In this article
1. Go to your event dashboard.
2. Select “Reporting”.
3. Select “Event reports”.
4. Choose “Traffic and Conversion”.
5. Add filters.
6. Choose the type of data you want to access.
7. Select the traffic channel for more information.
1. Go to your event dashboard.
Log in to your Eventbrite account and go to Manage my events from your account menu. Then select your event.
2. Select “Reporting”.
3. Select “Event reports”.
4. Choose “Traffic and Conversion”.
5. Add filters.
Select from the following filters:
Event status - Whether the event is published or completed
Event date/time - Show events that start or are scheduled to start within the selected date range
Venue name - The event’s location
6. Choose the type of data you want to access.
Select the data category you want to show in the graph:
Page Visits - Number of times your event page was viewed. This number doesn't include visits to an embedded checkout widget on your website.
Orders Sold - Total orders placed for your event. Orders may include multiple tickets.
Tickets Sold - Total number of tickets sold.
This graph will show data from the last 30 days.
7. Select the traffic channel for more information.
Selecting a traffic channel shows you more details about how people discovered your event. You can hide any channel from the graph by selecting the eye icon next to the channel.
This report uses "last touch" marketing. This means that the traffic channel represents the last place a user was before they visited your event page, placed an order, and bought a ticket. For example, if a user went to Eventbrite.com, searched for events, found your event, and bought a ticket, we count the search on Eventbrite.com as the final step that led to the purchase.
TRAFFIC CHANNEL | DESCRIPTION |
|---|---|
Creator Event Links | Event links that you share to promote ticket sales |
Event Link | An event URL that you copy and share to promote your event |
Creator Tools | Features provided by Eventbrite that help you promote your event |
Checkout on the Creator's Website | Activity on your event page from a website where you've placed an embedded checkout widget. Sales made through an embedded checkout widget are captured in this report, but page views are not. |
Organizer Profile | Traffic from an event listed on your Organizer profile |
Creator Collections | A page that lists specific events that you’ve selected to feature together in a Collection |
Eventbrite Ads | An ad created by you that appears on Eventbrite's marketplace |
Paid Social Ads | A Facebook or Instagram ad that is set up and launched by an organizer within Eventbrite |
Social Integrations | Traffic to your event page from posts you made using Eventbrite’s 'Share on Social' tools |
Email Tools and Integrations | An email that is sent by you through Eventbrite, or sent through an integration that uses Eventbrite's data |
Organizer App | The Eventbrite Organizer app, which allows you to sell tickets and check in attendees at your event |
Direct Traffic | Traffic from outside of Eventbrite |
Direct Traffic | Ticket buyers who visit and purchase tickets through your event page directly, but whose source can't be traced |
Eventbrite Marketplace | Eventbrite's website, app, and marketing efforts designed to reach ticket buyers |
Automatic Eventbrite Notifications | Alerts sent to Eventbrite ticket buyers about upcoming or new events |
Search | A ticket buyer who found your event by searching on Eventbrite's marketplace |
Browse | A ticket buyer who found your event by browsing events on Eventbrite's marketplace |
Shared by Eventbrite Users | A ticket buyer found your event through a link shared with them directly or on social media |
Distribution to Eventbrite Partners | A built-in connection that automatically shares your events to Eventbrite's partner websites, like Bandsintown or Spotify |
Eventbrite Promotions & Marketing | Eventbrite marketing an event to ticket buyers on your behalf |