Question 1

What is the story of KOOZA?

Accepted Answer

Between strength and fragility, laughter and smiles, turmoil and harmony, the show explores themes of fear, identity, recognition and power. The show is set in an electrifying and exotic visual world full of surprises, thrills, chills, audacity and total involvement. https://www.cirquedusoleil.com/

Question 2

How long is KOOZA Cirque du Soleil?

Accepted Answer

KOOZA is a 100 min long performance excluding a 25 min intermission.

Question 3

Is KOOZA appropriate for kids?

Accepted Answer

Like most of Cirque du Soleil shows, KOOZA is meant to entertain the whole family. That being said, it does contain loud noises and some dark scenes.

Question 4

Will KOOZA merchandise be available?

Accepted Answer

Yes, there will be KOOZA products available at the on-site gift shop.

Question 5

Can I bring my own food?

Accepted Answer

Food and drink from outside the site is not permitted within our gates. If you have a unique dietary need, please inform our team.

Question 6

Does the show include strobe lights?

Accepted Answer

KOOZA contains flashing lights and may cause difficulties for people with photosensitive epilepsy.

Question 7

Is the tent temperature controlled?

Accepted Answer

Our big top tents are temperature-controlled since we want to make sure our guest are comfortable in our shows.

Question 8

What happens if the show is canceled?

Accepted Answer

If a show is cancelled due to unforeseen circumstances, prior to the show date, all ticket holders will be contacted to arrange to see another performance. If a cancellation happens during the show, please follow the instructions that will be given by the Cirque du Soleil on-site staff.

Question 9

Are booster seats available, and can I bring my own seat?

Accepted Answer

We have a limited number of booster seats available for free, first come first served. You may bring your own booster seat provided that it does not disturb other attendees.

Question 10

Can I bring a stroller to the Big Top?

Accepted Answer

You’re welcome to bring a stroller on site, however you are invited to leave the stroller in a secure space outside the big top during the show. Once on site, please speak with one of our staff for more information.

Question 11

May I take videos or record the show?

Accepted Answer

Small, pocket-sized cameras – no lenses - and phones are allowed. For the safety of our artists and the comfort of our audience members, only pictures without flash and short videos below the shoulder are permitted.

Question 12

KOOZA 的故事是什麼？

Accepted Answer

在力量與脆弱、笑聲與微笑、動蕩與和諧之間，這場表演探索了恐懼、身份、認同和權力等主題。演出設定在一個充滿驚喜、刺激、驚悚、膽量和互動的奇幻世界中。詳情請瀏覽https://www.cirquedusoleil.com/

Question 13

KOOZA 的演出時間有多長？

Accepted Answer

KOOZA 的演出長達 100 分鐘，當中不包括 25 分鐘的中場休息。

Question 14

KOOZA 適合兒童嗎？

Accepted Answer

像大多數的太陽馬戲團演出一樣，KOOZA 是一場家庭娛樂表演。演出當中亦包含大聲的音效及一些黑暗的場景。

Question 15

會有 KOOZA 的商品發售嗎？

Accepted Answer

現場的禮品店會提供KOOZA 商品發售。

Question 16

我可以帶自己的食物嗎？

Accepted Answer

外來食物和飲料將不允許帶入場地。如果您有特殊的飲食需求，請告知我們的團隊。

Question 17

演出中會有閃光燈嗎？

Accepted Answer

KOOZA 包含閃爍的燈光，可能會對有光敏性癲癇的人造成困擾。

Question 18

大帳幕有適當的的溫度調節嗎？

Accepted Answer

我們希望觀眾在演出中享受舒適的環境，所以大帳幕提供適當的溫度調節。

Question 19

如果演出取消會怎樣？

Accepted Answer

如果因不可預見的情況導致演出在演出日期之前被取消，我們將會聯繫所有持票人士以安排觀看其他場次。如果演出在表演進行中被取消，請遵循太陽馬戲團現場工作人員的指示。

Question 20

有提供增高座位嗎？我可以帶自己的座位嗎？

Accepted Answer

我們提供有限數量的增高座位可免費使用，先到先得。您可以攜帶自備的增高座位，但必須確保使用時不打擾其他觀眾。

Question 21

我可以帶嬰兒車進入大帳幕嗎？

Accepted Answer

您可以帶嬰兒車進入現場，但在演出期間建議將嬰兒車留在大帳幕外的指定空間內。到達現場後，請與我們的工作人員溝通以獲取更多相關資訊。

Question 22

我可以拍攝影片或錄製演出嗎？

Accepted Answer

允許使用隨身小型相機（無伸縮鏡頭）和手機。 考量藝術家人身安全以及觀眾舒適度，不允許使用閃光燈拍攝和超過肩膀高度之攝影紀錄。

Cirque du Soleil KOOZA presented by UBS - SUN LIFE Exclusive Show