Question 1

What is the story of KOOZA?

Accepted Answer

Between strength and fragility, laughter and smiles, turmoil and harmony, the show explores themes of fear, identity, recognition and power. The show is set in an electrifying and exotic visual world full of surprises, thrills, chills, audacity and total involvement. For more information, please vis

Question 2

How long is KOOZA Cirque du Soleil?

Accepted Answer

KOOZA is a 100 min long performance excluding a 25 min intermission.

Question 3

Where can I see KOOZA?

Accepted Answer

This show tours throughout the world. View the current tour schedule here, and see if KOOZA is stopping in your city!

Question 4

Is KOOZA appropriate for kids?

Accepted Answer

Like most of Cirque du Soleil shows, KOOZA is meant to entertain the whole family. That being said, it does contain loud noises and some dark scenes.

Question 5

Will KOOZA merchandise be available?

Accepted Answer

Yes, there will be KOOZA products available at the on-site gift shop.

Question 6

Can I bring my own food?

Accepted Answer

Food and drink from outside the site is not permitted within our gates. If you have a unique dietary need, please inform our team.

Question 7

Does the show include strobe lights?

Accepted Answer

KOOZA contains flashing lights and may cause difficulties for people with photosensitive epilepsy.

Question 8

Is the tent temperature controlled?

Accepted Answer

Our big top tents are temperature-controlled since we want to make sure our guest are comfortable in our shows.

Question 9

What are the Box Office service hours?

Accepted Answer

Our box office opens 90 minutes prior to the starting time of the first show of the day and remains open until half an hour after the starting time of the last show of the day.

Question 10

What happens if the show is canceled?

Accepted Answer

If a show is cancelled due to unforeseen circumstances, prior to the show date, all ticket holders will be contacted to arrange to see another performance. If a cancellation happens during the show, please follow the instructions that will be given by the Cirque du Soleil on-site staff.

Question 11

Are booster seats available, and can I bring my own seat?

Accepted Answer

We have a limited number of booster seats available for free, first come first served. You may bring your own booster seat provided that it does not disturb other attendees.

Question 12

Can I bring a stroller to the Big Top?

Accepted Answer

You’re welcome to bring a stroller on site, however you are invited to leave the stroller in a secure space outside the big top during the show. Once on site, please speak with one of our staff for more information.

Question 13

Is there a drop off area in front of the big top?

Accepted Answer

Yes, it is located close to the site's main entrance.

Question 14

May I take videos or record the show?

Accepted Answer

Small, pocket-sized cameras – no lenses - and phones are allowed. For the safety of our artists and the comfort of our audience members, only pictures without flash and short videos below the shoulder are permitted.

[Demo] Cirque du Soleil KOOZA presented by UBS