Guests are also kindly reminded of the following:

賓客注意事項：

FOOD & BEVERAGE

Outside food and beverage is not permitted at The Grounds. Guests are kindly asked not to bring any outside food and beverage to the venue as they will be asked to leave it outside the venue.

外帶食物

請勿外帶食物或飲品進場，否則大會將有權要求賓客將其留在會場外。

HEADPHONES

Headphones will be provided for all movies to enjoy the cinematic experience. Instructions will be provided on-screen before the start of your chosen screening and assistance can be provided by our hosts on-site. Volume is adjustable to suit your needs.

耳機

我們會為您提供提供耳機，讓您享受沉浸式的觀影體驗。放映開始前，螢幕上會提供使用說明，我們的工作人員也會隨時為您提供協助。您可以隨時調整耳機的音量。

SEATING

Pods are assigned on a first come first served basis within your pod type.

The management will, from time to time, reserve specific pods at their absolute discretion. Guests are reminded not to sit in a pod marked as RESERVED unless directed to do so by the staff, or guests will be asked to leave that pod and will have to find an alternative from what is available.

座位安排

所有座位均以先到先得方式安排。

The Grounds 擁有預留任何私人花園的絕對權利。除非獲得工作人員的指示，請勿坐在標記了「已預留」的私人花園中，否則我們有權邀請您離開該私人花園。

Additional Seating

Additional seating can be acquired through the purchase of “Solo Seat” tickets (subject to availability) to 4-person pods only.

All additional seating is limited to "Deck Chairs" and may not match with the seats in your chosen 4-person pod, depending on your ticketing tier.

Guests are politely reminded that deck chairs in Classic pods have a maximum comfortable weight loading of 110kg.

Please note that for Classic 4-Person Bean Bag pods, add-on solo seats are only applicable to the back row of seats to respect the view of other ticket holders within the same ticketing type.

添加座位

你可以通過購買額外的「單人座位」，以添加座位至你的4 人私人花園。

請留意，所有額外購買的座椅均為「躺椅」，視乎你購買的門票類別，此座椅未必能與私人花園的座椅匹配。

溫馨提示，「Classic Pod」的躺椅承重上限為110公斤。

另外，為了不影響其他客人的觀賞體驗，如需添加額外座椅到 4人豆袋 Pod中，添加的單人座只能放於後排位置。

如何添加座椅到我的 Pod？

請在當晚入場檢票時向我們的工作人員提出需要額外座椅的要求，他們將會樂意為把座椅添加到你的 Pod 中。

What If There is Inclement Weather?

The Grounds is an outdoor all weather venue.

If The Grounds is unable to open due to inclement weather you will be notified in advance as early as possible. The session will be rescheduled for a future date and your ticket will still be valid.

In the event a session is officially cancelled, you will be able to avail of a transfer to a future session of your choice — subject to availability. To stay up to date, please check The Grounds social media @thegroundshk on Facebook & Instagram before departing on your journey to the venue.

Please note it is at the absolute discretion of The Grounds to determine what does or does not constitute as inclement weather. Unless publicly stated otherwise, your session will not be assumed cancelled. The Grounds session will proceed in the event of light rain showers.

As an outdoor event, The Grounds is subject to prevailing weather conditions. Specifically, rain will not prohibit the screenings of films.

Weather-related postponements will only occur if inclement weather conditions present a danger at screening time. It is at the absolute discretion of The Grounds to determine what does or does not constitute as inclement weather.

Patrons accept that in purchasing a ticket, they are paying for a screening at the venue in Central, Hong Kong and that weather conditions prior to the screening time in other parts of Hong Kong will not result in a screening being canceled or postponed. Patrons accept the risk that weather they consider unsatisfactory may occur on a screening night, and acknowledge that tickets will not be refunded if a screening is postponed to a later date due to inclement weather conditions at screening time.

In the unlikely event that a screening is postponed, information will be posted on the event Facebook and Instagram pages and the customers that made the online purchase of the tickets from our website will be emailed directly.

Please note that Hong Kong’s weather conditions can change rapidly and postponements may need to occur at short notice.

Please contact our ticketing partner Zicket for any ticketing related queries: help@zicket.co.

假如遇上惡劣天氣怎麼辦？

The Grounds 是一個全天候戶外活動場地。

如The Grounds因惡劣天氣無法開放，我們將第一時間通知您。我們會為受影響的電影場次重新安排上映日期，您所持有該電影的門票將仍然有效。

若當日場次因惡劣天氣需要取消而未能重新安排上映，您可以憑票選擇其他日子的電影場次 (因應座位供應而定)。請緊貼我們的Facebook 和Instagram @thegroundshk，獲取最新的資訊及安排。

The Grounds 對何謂惡劣天氣有絕對的決定權，除非另作公佈，請不要假定您將參與的活動已被取消。The Grounds 將在微雨天氣下如常開放。

由於 The Grounds 是戶外場地，受天氣影響較大。在下雨的情況下，電影放映有機會如常進行。如惡劣天氣情況可能對放映造成危險，活動才會延期。The Grounds 對何謂惡劣天氣有絕對的決定權。

持票人購票時即了解活動在位於香港中環的活動場地舉辦，而放映活動之前香港其他地區的天氣情況將不會導致放映活動的取消或延期。放映當日可能發生不理想的天氣狀況而導致活動延期進行，將一律不獲退款安排。

在活動延期的情況下，相關訊息將會在 The Grounds Facebook 和 Instagram 上公佈；而經網站購票的顧客，我們將會以電郵方式通知有關安排。

請注意，基於香港天氣變化快速，放映安排將會在較短時間內作出即時的相應調整。

如有任何疑問，或欲查詢門票相關事項，請電郵至Zicket : help@zicket.co。

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