How to join the webinar

時間：Aug 19, 2021 4:00 PM - 5:00 PM (香港)

線上直播室：https://www.eventbrite.hk/x/163989790879/

1. 使用 Eventbrite 帳號完成報名（購票）
2. 於 Aug 19, 4:00 PM ，點擊線上直播室觀看
3. 建議選擇「Open in Zoom」，得到最佳的觀看體驗

✓廣東話發音 ✓免費 Webinar

Use the WhatsApp Business - world's most popular chat app - getting your retail business to your marketing & sales goals faster.

Already popular for personal use, WhatsApp changed the game with the launch of WhatsApp Business – giving retail business the opportunity to connect to customers of real-time messages.

In this webinar you will learn how to prime WhatsApp Business strategy for success:

1. Elevate your customer experience with WhatsApp Business List Message & Reply Buttons (No code required)

傳統的「關鍵字觸發」，需要顧客自行輸入代號 1. 2. 3. 等編號，顧客體驗差。現在使用 WhatsApp Business API 最新功能：List & Button，無論是找店面、查詢常見問答，都能更快速讓顧客得到有用的資訊！

2. Bring in-store customers to opt-in official WhatsApp Business account & close deal via chat

顧客在實體門市掃描店員 QRCode，直接加入官方 WhatsApp Business，並綁定門市店員。往後顧客無法前往門市時，店員可主動傳送推薦商品，或是即時回覆、推薦商品，讓顧客在線上也能結帳完成，同時業績認列門市店員，取得銷售分潤。

3. Guide online visitors to stores & increase in-store sales

抓住每個網站的訪客，透過 WhatsApp Business 溝通，將線上訪客帶入店裡，體驗專業服務，轉化成為品牌最忠誠的支持者。

4. Build an efficient WhatsApp CRM for better customer experiences & higher conversion rates

在資料破碎的時代，有什麼比建立自己的 WhatsApp 顧客資料更重要的呢？Segmentation 的建立，掌握 WhatsApp 用戶的喜好，客服或銷售團隊更能了解顧客輪廓，優化消費體驗，顧客終身價值（LTV）自然高。

5. Learn about WhatsApp Business ideas & example from Omnichat's successful retail clients

• Kidsland 凱知樂（LEGO®認證專門店中港澳運營商）
• Logitech（羅技）
• Sa Sa International Holdings Limited（莎莎香港）

Speaker

Alan Chan, Founder of Omnichat

Alan is the Founder & CEO of Omnichat, an omni-channel chat commerce platform for retail & e-commerce. He is a serial entrepreneur with over 10 years software technology expertise and e-commerce experience.

About Organizer: Omnichat

Omnichat provide omni-channel chat marketing & CRM solutions including WhatsApp, web chat, Facebook Messenger, Instagram Direct Messages, and LINE.

www.omnichat.ai