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Taipei CRE & CSQS Roundtable 19 September, 2018

Asia Pacific Customer Service Consortium

Wednesday, 19 September 2018 from 14:00 to 17:00 (CST)

Taipei CRE & CSQS Roundtable 19 September, 2018

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Type End Quantity
Taipei CRE & CSQS Roundtable 19 September, 2018 19 Sep 2018 Free  

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Event Details

Taipei CRE & CSQS Roundtable September 19, 2018

Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2018, we are very excited to be holding the above subject knowledge Sharing and customer relationship excellence success event in Taipei

Details of Roundtable:

Theme:   Develop Future New Retail O2O2O Competitive Edge in the Omnichannel Age

Taipei, September 19, 2018, 2:00pm - 5:00pm

Organizers: Asia Pacific Customer Service Consortium (APCSC)  
Co-organizer: Far EasTone Telecommunications Co., Ltd.

Venue: 臺北市內湖區瑞光路218號9樓  
Speaker & Panelists:     

Mr. Jason ChuChairman, APCSC, CRE Awards Panel of Judge

Topic:  Develop Future New Retail O2O2O Competitive Edge in the Omnichannel Age

   
 Mr. Liu lizong, Chairman , Chinese Society For Quality
 

Other Speakers and Panelist will be confirmed

   
  • What are CEO focuses to achieve sustainable growth with successful Customer Experience Innovation, Employee Engagement and Leadership Effectiveness in the new economy?  
  • How to create more business, products and service innovation opportunities?  
  • What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners? 
  • Business Innovation model from Taiwan, Hong Kong, Asia Pacific and Western World
  • How do Employee Engagement, Social Media and Technology create strategic value in the current business environment?

Fee:  FREE of Charge for online registration, or TWD800 at the door

**There will be a lucky draw after the Roundtable

Labels: APCSC, September, business, ceo, crm, customer perception, customer relationship, customer service, event, Telecommunication, Integration, Properties, Taiwan, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable


Do you have questions about Taipei CRE & CSQS Roundtable 19 September, 2018? Contact Asia Pacific Customer Service Consortium

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When & Where

臺北市內湖區瑞光路218號9樓
Taipei, Taipei
Taiwan

Wednesday, 19 September 2018 from 14:00 to 17:00 (CST)


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Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

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