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SmarTone's User Experience Sharing and Introduction on ServiceNow Customer...

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ServiceNow Seminar room

Suite 44-02, 44/F, The Lee Gardens, 33 Hysan Avenue, Causeway Way

Hong Kong

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SmarTone's User Experience Sharing & Introduction on ServiceNow Customer Service Management

Customers are getting more and more impatient! They expect effortless, seamless and proactive experience which can make them hassle-free. However, traditional service practices have failed to meet their expectations.

Let's come to meet Mr. Daniel Leung, Head of Business Markets of SmarTone, and he is going to share with you the insights on what CS challenges of SmarTone faced and how ServiceNow solution and Laputa consultancy and implementation service helped improve their ROI and operational efficiency. Laputa has been serving SmarTone since 2012. We are going to conduct a demostration on ServiceNow customer service management solution on July 27, don't miss it!!!

***Each attendee can entitle an appreciation gift!***

Date: 27 July 2018 (Friday)
Time: 3 – 5:30 pm
Venue: ServiceNow Office (Suite 44-02, 44/F, The Lee Gardens, 33 Hysan Avenue, Causeway Way)

3pm Registration
330 pm MC Kick off
335 pm Introduction on ServiceNow Customer Service Management (CSM) Solution
400 pm Demo on CSM Solution
430 pm Break
440 pm SmarTone's User Experience Sharing
500 pm Networking & End

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Location

ServiceNow Seminar room

Suite 44-02, 44/F, The Lee Gardens, 33 Hysan Avenue, Causeway Way

Hong Kong

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