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Singapore CRE & CSQS Roundtable 6th December, 2018

Asia Pacific Customer Service Consortium

Thursday, 6 December 2018 from 14:00 to 17:00 (Singapore Standard Time Singapore Time)

Singapore CRE & CSQS Roundtable 6th December, 2018

Ticket Information

Type End Quantity
Singapore CRE & CSQS Roundtable 6 December, 2018 6 Dec 2018 Free  

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Event Details

Singapore CRE & CSQS Roundtable December 6th, 2018

Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2018, we are very excited to be holding the above subject knowledge Sharing and customer relationship excellence success event in Singapore

2018 International CRE Awards Registration Nomination

Details of Roundtable:

Theme:   Artificial Intelligent and Human Customer Service, Sales and Marketing

Singapore, December 6th, 2018, 2:00pm - 5:00pm


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Organizers: Asia Pacific Customer Service Consortium (APCSC)  
Co-organizer: IBM Singapore Pte Ltd

Venue: 7, Changi Business Park Central 1, The IBM Place
 
Speaker & Panelists:   

Mr. Jason ChuChairman, APCSC, CRE Awards Panel of Judge

Topic: Artificial Intelligent and Human Customer Service, Sales and Marketing

 

Ms. Anne Phey, Director and Industry Leader, IBM Systems Asia Pacific, IBM Singapore Pte Ltd

 

Topic: IBM Big Data for Watson and Artificial Intelligence through Open Source

 
Other Speakers and Panelists will be confirmed soon  
  • What are CEO focuses to achieve sustainable growth with successful Customer Experience Innovation, Employee Engagement and Leadership Effectiveness in the new economy?  
  • How to create more business, products and service innovation opportunities?  
  • What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners? 
  • Business Innovation model from Singapore, Hong Kong, Asia Pacific and Western World
  • How do Employee Engagement, Social Media and Technology create strategic value in the current business environment?

Fee:  FREE of Charge for online registration, or SGD30 at the door

**There will be a lucky draw after the Roundtable

Labels: APCSC, December, business, ceo, crm, customer perception, customer relationship, customer service, event, Telecommunication, Integration, Properties, Singapore, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable

Do you have questions about Singapore CRE & CSQS Roundtable 6th December, 2018? Contact Asia Pacific Customer Service Consortium

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When & Where

DHL Air Express Centre, 1 Tai Seng Drive
Singapore, Singapore 535215
Singapore

Thursday, 6 December 2018 from 14:00 to 17:00 (Singapore Standard Time Singapore Time)


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Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

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