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Singapore CRE & CSQS Roundtable 14th March, 2018

Asia Pacific Customer Service Consortium

Wednesday, 14 March 2018 from 13:00 to 16:00 (Singapore Standard Time Singapore Time)

Singapore CRE & CSQS Roundtable 14th March, 2018

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Type End Quantity
Singapore CRE & CSQS Roundtable 30 January, 2018 14 Mar 2018 Free  

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Event Details

Singapore CRE & CSQS Roundtable March 14th, 2018

Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2017, we are very excited to be holding the above subject knowledge Sharing and customer relationship excellence success event in Singapore

2017 International CRE Awards Registration Nomination

Details of Roundtable:

Theme:  Big Data New Retail The Innovative Strategy of Sharing Platform

Singapore, March 14th, 2018, 2:00pm - 5:00pm


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Organizers: Asia Pacific Customer Service Consortium (APCSC)  
Co-organizer: DHL Express (Singapore) Pte Ltd
Venue: DHL Air Express Centre, 1 Tai Seng Drive, Singapore 048617
 
Speaker & Panelists:   

Mr. Jason ChuChairman, APCSC, CRE Awards Panel of Judge

Topic: Big Data Transform O2O Retail Shopping Experience Innovation

 
Mr. Nizam Md Agil, Vice President, Customer Service, DHL Express (Singapore) Pte Ltd
Other Speakers and Panelists will be confirmed soon  
  • What are CEO focuses to achieve sustainable growth with successful Customer Experience Innovation, Employee Engagement and Leadership Effectiveness in the new economy?  
  • How to create more business, products and service innovation opportunities?  
  • What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners? 
  • Business Innovation model from Singapore, Hong Kong, Asia Pacific and Western World
  • How do Employee Engagement, Social Media and Technology create strategic value in the current business environment?

Fee:  FREE of Charge for online registration, or SGD30 at the door

**There will be a lucky draw after the Roundtable

Labels: APCSC, December, business, ceo, crm, customer perception, customer relationship, customer service, event, Telecommunication, Integration, Properties, Singapore, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable

Do you have questions about Singapore CRE & CSQS Roundtable 14th March, 2018? Contact Asia Pacific Customer Service Consortium

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When & Where

DHL Air Express Centre, 1 Tai Seng Drive
Singapore, Singapore 535215
Singapore

Wednesday, 14 March 2018 from 13:00 to 16:00 (Singapore Standard Time Singapore Time)


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Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

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Singapore CRE & CSQS Roundtable 14th March, 2018
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