Skip Main Navigation
Page Content

Save This Event

Event Saved

Shenzhen CRE & CSQS Roundtable 31st July, 2018

Asia Pacific Customer Service Consortium

Tuesday, 31 July 2018 from 14:00 to 17:00 (CST)

Shenzhen CRE & CSQS Roundtable 31st July, 2018

Ticket Information

Type End Quantity
Shenzhen CRE & CSQS Roundtable 31st July, 2018 31 Jul 2018 Free  

Share Shenzhen CRE & CSQS Roundtable 31st July, 2018

Event Details

Shenzhen CRE & CSQS Roundtable July 31st, 2018

Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2018, we are very excited to be holding the above subject knowledge Sharing and customer relationship excellence success event in Shenzhen

2018 International CRE Awards Registration Nomination

Details of Roundtable:

Theme:  Artificial and Intelligent Customer Service Big Data Marketing


Shenzhen, July 31st, 2018, 2:00pm - 5:00pm


Shared in Facebook:

Organizers: Asia Pacific Customer Service Consortium (APCSC)  
Co-organizer: Shenzhen Gas Corporation Ltd
Venue: 深圳市福田區上梅林梅坳一路268號深燃大廈

 
  Speaker & Panelists:   
 

Mr. Jason ChuChairman, APCSC, CRE Awards Panel of Judge

Topic: Artificial and Intelligent Customer Service Big Data Marketing

 

 

Mr. Shutao Li General Manager, Customer Service Management, Shenzhen Gas Corporation Ltd

 

 

Mr. Liu zhengfeng, Marketing Center,Customer Experience Director, Shenzhen Airline




Mr. Edward Xia, General Manager,Jones Lang Lasalle Shenzhen Branch


 
 

 

Ms. Wang Ying, Deputy Director, Business Call Center, China Telecom Shenzhen Branch

 



Mr. Paul Su, General Manager,Customer Service, TCL


 
  Other Speakers and Panelists will be confirmed soon  
  • The development, application and problems of the intelligent customer service technology in the customer service center  
  • How intelligent technology can effectively improve customer service efficiency and create excellent customer experience?

  •  

    Management and talent strategy of the customer center in the age of intelligence 
  • The opportunity and challenge brought by the intelligent customer service technology to the service outsourcing industry
  • Marketing innovation strategy of customer service center in the background of large data and cloud computing

Fee:  FREE of Charge for online registration, or RMB200 at the door

**There will be a lucky draw after the Roundtable

Labels: APCSC, December, business, ceo, crm, customer perception, customer relationship, customer service, event, Telecommunication, Integration, Properties, Singapore, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable

Do you have questions about Shenzhen CRE & CSQS Roundtable 31st July, 2018? Contact Asia Pacific Customer Service Consortium

Save This Event

Event Saved

When & Where

深圳市福田区上梅林梅坳一路268号
深燃大厦
shenzhen, Guangdong

Tuesday, 31 July 2018 from 14:00 to 17:00 (CST)


  Add to my calendar

Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

  Contact the Organiser

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.