Shenzhen CRE & CSQS Roundtable 24th May, 2017

Shenzhen CRE & CSQS Roundtable May 24th, 2017

Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2016, we are very excited to be holding the above subject knowledge Sharing and customer relationship excellence success event in Hong Kong

2016 International CRE Awards Registration / Nomination

Details of Roundtable:

Theme: Innovative Best Practices for Customer Experience, Branding and CRM

Shenzhen, 24th, May 2017, 2:00pm - 5:00pm

Organizers: Asia Pacific Customer Service Consortium (APCSC)

Co-organizer: China Telecom Shenzhen Branch.

Venue: 深圳市福田区益田路5055号信息枢纽大厦中国电信深圳分公司4楼会议厅

Speaker & Panelists:

Mr. Jason Chu, Chairman of APCSC, CRE Awards Panel of Judge

Topic: Innovative and Best Practices For Customer Experience, Branding and CRM Strategy

Mr.Wanke, General Manager, MCSE MCDBA Cloud Computing Center, Shenzhen Telecom

Mr.Yangjianwei, Manager, Business-Call Operation Center, China Telecom Shenzhen Branch

Topic: Exploration and Practice of China Telecom 's Contact Center Innovation

Ms.Zhaoli, CEO, Grand Media Ltd.

Mr Zhu jianpeng,General Manager, Channel Business, Shenzhen China Life Health Industry Group

Mr Zheng shuwen, Operation Director， AIA Shenzhen Branch

Other Speakers and Panelist will be confirmed

Other Speakers and Panelist will be confirmed

• What are CEO focuses to achieve sustainable growth with successful Customer Experience Innovation, Employee Engagement and Leadership Effectiveness in the new economy?
• How to create more business, products and service innovation opportunities?
• What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners?
• Business Innovation model from Taiwan,,Asia Pacific and Western World
• How do Employee Engagement, Social Media and Technology create strategic value in the current business environment?

Fee: FREE of Charge for online registration, or RMB 800 at the door

**There will be a lucky draw after the Roundtable

Labels: APCSC, November, business, ceo, crm, customer perception, customer relationship, customer service, event, Telecommunication, Integration, Properties, Taiwan, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable