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RICS (Royal Institution of Chartered Surveyors)

RICS Online Series: Conflict Avoidance, Management and Dispute Resolution Procedures [MAR 2020]

RICS Royal Institution of Chartered Surveyors

Wednesday, March 4, 2020 at 6:30 PM - Thursday, March 5, 2020 at 9:30 PM (HKT)

RICS Online Series: Conflict Avoidance, Management and...

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Event Details

Date: 4 March 2020
Time: 6:30pm to 9:30pm 
Format: Online learning
CPD: 3 hours
Language: Cantonese (supplementary with English)

Course fee: $1,000 (RICS Professionals) ;$1,500 (Non-RICS Professionals)



Across the world, construction and infrastructure disputes are increasingly being dealt with far earlier than by adjudication – when the issues are still in the hands of the project delivery teams rather than lawyers, and before delays and cost overruns bedevil business relationships.

The course explains the basic principles of dispute, its management and the common dispute resolution procedures in Hong Kong, with highlight in details to some key procedures, very commonly adopting in Hong Kong. You will learn about processes used for dispute avoidance, management and resolution, with examples and latest practices and sharing from some well experienced invited professionals.

Course Structure

Uncovering the foundations of conflict

  • Introduction - The neurology - The behaviours - The organisational dimension
  • The dynamics of conflict - Internal and external drivers


Conflict in Professional Practice

  • Communication skills in conflict avoidance and management
  • Validating conflict as a mechanism for bargaining


Core processes in Dispute Management and Conflict Resolution

  • Role of the state in private law disputes: cultural models and patterns of authority
  • Third party intervention in Dispute Management and Conflict Resolution
  • Arbitration as a Model and the Professional Psyche
  • Comparative dispute processing in UK professional practice: litigation, arbitration, adjudication, mediation, conciliation, negotiation, grievance and disciplinary procedures.


Non-Arbitral models in Dispute Resolution: the trend towards disputant empowerment

  • Choosing a non-arbitral model for resolving conflict
  • The productive meeting ground and understanding the ‘win/win’ dynamic
  • Philosophy and structure of civil mediation
  • ‘Reframing negativity - Creating safe ground
  • An overview of HK civil/commercial mediation: typical mediation models in operation in the HK 


Who Should Attend?

Those who need and want to know the principles of comparative dispute processing and managing and avoiding conflict in Hong Kong’s construction industry.

If you are working towards your Assessment of Professional Competence (APC), then this course will provide you with valuable knowledge and skills to assist you in developing your competency in this area.

Learning Objectives

After this programme, you will be able to:

  • Comprehend dispute resolution and conflict avoidance procedures and their importance
  • Importance of dispute resolution and detail of dispute resolution procedures
  • Compare, contrast each dispute resolution procedure
  • Highlight some key dispute resolution procedures
  • The future of dispute resolution in Hong Kong




Director of C Y Hon Consultants Ltd

Ludwig is a Chartered Quantity Surveyor with more than 30 years working experience in the construction industries of Hong Kong, Macau, PRC, Singapore, Vietnam and Australia. During this period Ludwig has worked for private consultancy firms, public authority, developer, main contractor and sub-contractor firms.

Ludwig is an expert in costs and contracts, experienced in pre- and post-contract cost control procedures, and has particular experience in preparing and negotiating claims and disputes including extension of time and loss and expenses, mainly for building and civil engineering works. He has been appointed on many occasions to provide contractual advice and has prepared more than 40 EOT reports, expert reports and / or acted as expert witnesses in front of various courts.

Additionally, he has been involving in mediation and dispute avoidance / resolution since 2005. He has been appointed on 7 occasions as Mediator. He has been acting as the Dispute Resolution Advisor / Dispute Avoidance and Resolution Advisor between the Government and the Main Contractor for 7 occasions, and on the list of the HKIAC Arbitrator and HKIA/HKIS Arbitrator and registered as RICS (HK) Registered Expert Witness.




Mr Peter Au, Business Development Manager

Tel: 2116 9719



  • The organiser reserves the right to cancel or reschedule the training at its discretion.
  • No refund or cancellation will be accepted, but a substitute delegate is normally permitted. Please inform the organiser of your substitute delegate at least 5 days before the training.
  • If a typhoon signal no. 8 or above, or black rainstorm warning is in force at least 3 hours before the programme is scheduled to begin, the training will be postponed until further notice. Otherwise, it will continue as scheduled.
  • Registration will only be confirmed upon receipt of completed registration form and full payment.
  • Upon completion of this event, a CPD certificate will be granted. A payment receipt along with the CPD certificate will be sent to you by email with 10 business days after the training.
Have questions about RICS Online Series: Conflict Avoidance, Management and Dispute Resolution Procedures [MAR 2020]? Contact RICS Royal Institution of Chartered Surveyors

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Wednesday, March 4, 2020 at 6:30 PM - Thursday, March 5, 2020 at 9:30 PM (HKT)

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RICS Royal Institution of Chartered Surveyors

RICS promotes and enforces the highest professional qualifications and standards in the development and management of land, real estate, construction and infrastructure. Our name promises the consistent delivery of standards – bringing confidence to the markets we serve.


We accredit 125,000 professionals and any individual or firm registered with RICS is subject to our quality assurance. Their expertise covers property, asset valuation, real estate management; the development of infrastructure; and the management of natural resources, such as mining, farms and woodland. From environmental assessments and building controls to negotiating land rights in an emerging economy; if our members are involved the same professional standards and ethics apply.

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