This 2-day hands-on course where students with some Scrum experience will learn how to integrate modern UX practices, (UX is more than UI) into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in class.

Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum.

This is an excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Who Should Attend

Scrum Masters, Product Owners and anyone involved in delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialities. People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog.

Course Objectives

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog prioritization and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

• Understand how cross-functional Scrum Teams can include UX specialists
• Learn to account for, manage, prioritize and include UX work in the Backlog
• Explore how to balance discover and delivery within a Scrum Team
• Know how Scrum Teams create customer feedback loops within a Sprint
• Ensure customer insight is included in Scrum events and decision-making
• Communicate the Definition of “Done” in a world of continuous learning

Course Topics

• Understand how Scrum with UX enhance continuous learning
• Framing work as problems to solve
• Outcomes over outputs
• Managing UX work in Scrum
• Focus on users
• Experimentation

Certification & Assessments

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) assessment. Class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.