Actions and Detail Panel
New Era CS: Customer Service vs Chatbot Service
Thu 13 October 2016, 2:30 PM – 4:30 PM HKT
New to Chatbot?
It’s not a 21st century nickname for your friend who won’t stop talking. In fact, it means ‘chatterbot’, A service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, and it could live in any major chat product (Facebook Messenger, Slack, Telegram, Text Messages, etc.).
Make your registration with the following link NOW:
The seminar will include:
2. Pain points of traditional customer service
3. The evolution of chatbot
4. Success stories of chatbots and videos demo
5. Why chatbot - Big data in chatbots
6. Future potential
Who should join?
1. If you are "hiring" a chatbot or
2. If you are a busy online shop owner or
3. If your Customer Service needs upgrade
4. Digital marketing manager
5. Customer service manager
Come and Join us! Make your registration with the following link NOW:
Date and Time
Big Data Architect Executive Conference Room
32/F Tower B, Billion Centre
1 Wang Kwong Road