Design Thinking is a methodology for human-centered innovations. It is not only useful in your career but also in your personal life. In fact, the biggest roadblock for people to learn Design Thinking is not being able to practice it outside the few hours from a workshop.

For this webinar, I have designed a very practical way to learn, by designing a proper apology that can be used in many situations in work or in personal life. A good apology is something that is way more accessible than "designing a personalized wallet", or "designing the perfect vacation experience" where the learner may not have to chance to actually carry through the entire process, end-to-end. Learning Design Thinking in a workshop could be problematic because the ideas seldom have time to be developed into a prototype, let alone doing real testing and collecting feedback. For example, being a first-timer, you would not have enough time (and skills) to design and actually make a wallet that is nice enough for the recipient to replace his/her current wallet.

This webinar will give you a walk-through of Design Thinking while applying it to designing a proper apology you need in your specific situation. Even if you don’t need to make one now, you can reference situations in the past and apply this methodology for the future.

- Empathy

- Define

- Ideation

- Prototype

- Test

About the speaker:

Joseph Lei

Joseph is a designer who believes in social innovation and promoting Design Thinking. He is experienced in projects in industrial design, health care, aging, etc., all with social causes. Joseph enjoys teaching / facilitating Design Thinking workshops to individuals as well as organizations such as the Hong Kong Government (Efficiency Office), PolyU, HKUST, Ocean Park, YPO, Deloitte, Y.E.S. (Youth Employment Start), etc. Before engaging in the design field, Joseph started out with an MBA and used to work in the US in show biz, and licensing. He is also a photographer, videographer, and has done commercial work. Joseph produces and hosts video programs on social media.

In 2019, Joseph went to California in person to get certified as a Designing Your Life Certified Coach and since helped many to become their own life designers. He has been using Designing Your Life tools in numerous talks, group coaching, as well as individual coaching in the past two years, outreaching to hundreds of people’s lives. Joseph is one of the few who applies DYL, ICF style coaching, together with Design Thinking and MBA knowledge to his clients.