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International CXO Shanghai Forum 12 January, 2018

Asia Pacific Customer Service Consortium

Friday, 12 January 2018 from 14:00 to 17:00 (CST)

International CXO Shanghai Forum  12 January, 2018

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International CXO Shanghai Forum 12 Jan, 2018 16 Nov 2017 Free  

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 International CXO Forum  January 12, 2018
Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2017, we are very excited to be holding the above subject knowledge sharing and customer relationship excellence success event in Shanghai.
Details of Roundtable:
Theme:   Customer Relationship Experience Management of “One Belt,One Road”
Date & Time: 12th January, 2018, 2:00pm - 5:00pm
Venue:   上海市浦东滨江大道2727号东方滨江大酒店
 
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Organizers: Asia Pacific Customer Service Consortium (APCSC)           APCSC

Co-organizer:  Casco

 
Speaker & Panelists: 

Mr. Jason Chu, Chairman, APCSC, CRE Awards Panel of Judge 

Topic:    Customer Relationship Experience Management of “One Belt,One Road”

Mr. Yanzifeng,Director of  Customer Service,Casco

Other Speakers and Panelists will be confirmed soon

 


  • What are CEO focuses to achieve sustainable performance growth with successful customer experience management in the new economy?
  • How to create more business, products and service mobile O2O opportunities?
  • What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners?
  • Business Innovation model from China, ong Kong, Asia Pacific and Western World
  • How do Customer Experience, Technology and Corporate Social Responsibility create strategic value in the current business environment?
Fee:  FREE of Charge with online registration, or RMB$200 non-member at the door
Because of limited seats, the seats will be prioritized for CRE Awards winners and Corporate Members. We will send the official confirmation email for confirming the attendance of Roundtable.
 
**There will be a lucky draw after the Roundtable 
 
Labels: APCSC, business, ceo, crm, customer perception, customer relationship, customer service, event, Financial, Integration, Entertainment, Beijing, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable, forum
Do you have questions about International CXO Shanghai Forum 12 January, 2018? Contact Asia Pacific Customer Service Consortium

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When & Where

上海市浦东滨江大道2727号东方滨江大酒店

China

Friday, 12 January 2018 from 14:00 to 17:00 (CST)


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Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

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International CXO Shanghai Forum 12 January, 2018
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