Influence with Love Intelligence: Inspiring Action Without Pressure

Why This Course

Today, influence is the real currency of leadership and management, yet influence is exactly what most people are losing.

Why?

Because people today are tired, distracted, impatient, overwhelmed with information, and emotionally guarded. This is why influence is failing everywhere:

· People shut down before we even finish our first sentence

· They resist rules, policies, and procedures

· They ignore messages or give surface-level “yes”

· They prefer digital communication to human interaction

· They misunderstand instructions easily

· They fight for their own interests and reject alignment

· They challenge every decision unless they feel connected

Traditional influence methods no longer work: logic, pressure, position, persuasion, and authority are losing power.

This is why the future belongs to leaders and executives who master Love Intelligence (LQ).

Love Intelligence is the ability to influence using Care, Courage, and Connection: the 3 forces that make people listen, trust, open up, cooperate, and follow through without resistance.

When you influence with Love Intelligence:

· People naturally pay attention

· They feel psychologically safe

· They want to cooperate

· They trust your intention

· They follow your lead without feeling forced

This is influence that inspires action, without pressure, conflict, or fear.

And most importantly:

If you do not master influence now, you will lose cooperation later — permanently.

This course directly addresses the 7 biggest influence pains of modern work:

1. People have no patience → LQ creates emotional safety so people stay engaged

2. Hard to get people to follow rules → LQ transforms external compliance into internal motivation

3. Not enough manpower → LQ reduces resistance so work gets done faster

4. People prefer digital interactions → LQ restores presence and trust even through screens

5. Misunderstandings everywhere → LQ enhances clarity and lowers emotional noise

6. Multiple interests and hidden agendas → LQ facilitates alignment and shared purpose

7. Increasing need for win-win → LQ encourages collaboration rather than competition

If your team struggles with influence problems today,
they will struggle even more tomorrow.

If you miss this course, you will continue losing:
team cooperation, stakeholder support, customer trust, and work efficiency.

Top Benefits of This Course

By the end of this workshop, participants will be able to:

1. Influence without force, pressure, or authority. People follow you naturally because they trust your intention.

2. Get people to listen, even when they are busy or distracted. Because LQ captures emotional attention, not just logical attention.

3. Reduce friction, miscommunication, and conflict. With simple LQ tools that align tone, clarity, and intention.

4. Resolve resistance quickly and calmly. You win cooperation without confrontation.

5. Motivate people even when resources are limited. LQ strengthens intrinsic motivation — the rarest resource today.

6. Turn difficult stakeholders into partners. Using care-first influence language and connection strategies.

7. Achieve true win-win decisions that last long-term. Through the LQ principles of shared purpose and emotional alignment.

8. Increase your influence power in your organisation. People trust, respect, and support those who lead with Love Intelligence.

9. Save hours, days, and even weeks of unnecessary conflict. All because influence becomes smoother, faster, and more effective.

Course Outline

1. The Foundations of Influence with Love Intelligence

· Why logic fails but emotional intelligence wins

· Robert Cialdini 6 Keys Influence meets Love Intelligence

· The 3 Influence Forces: Care, Courage, Connection

· LQ’s power to reduce resistance and increase cooperation

Case Study:
Satya Nadella’s empathy-driven influence that rebuilt Microsoft.

Activity:
Influence Signature Assessment: Discover your influence strengths & blind spots.

2. The LQ Listening Model — The Secret to Making People Listen

· Why people shut down: the psychology of impatience

· How to create immediate emotional safety

· The LQ Listening Triangle: Top 5 Effective Listening ways
Warmth → Safety → Curiosity

Case Study:
Why JP Morgan’s clients and teams trust them deeply.

Activity:
10-Second Connection Conversations — learn the technique that makes strangers listen.

3. Influencing Without Authority (or Hierarchy)

· Why people reject instructions

· Converting resistance into alignment

· The LQ Compliance Method:
Explain → Empathise → Align → Affirm → Anchor

Case Study:
How Singapore government agencies improved compliance by changing tone, not SOPs.

Activity:
Rewrite challenging workplace instructions into high-trust, high-influence messages.

4. Influence in Resource-Strained Environments

· How to motivate when manpower is low

· Influence through emotional presence, not authority

· The LQ Priority Alignment Framework

· Art of Getting Things Done

Case Study:
How Sheng Siong maintains high morale with lean teams.

Activity:
Priority Alignment Simulation.

5. Influencing Digitally — When People Prefer Screens Over People

· Why digital communication weakens influence

· LQ Digital Communication Rules

· How to restore warmth and trust over text, email, WhatsApp, and Zoom

Activity:
Rewrite digital messages using the LQ Digital Tone Model for maximum cooperation.

6. Ending Miscommunication — The LQ Clarity Method

· The 4 Love Intelligence Communication Filters

· Turning misunderstandings into mutual clarity

· The LQ Clarification Method:
Pause → Check → Clarify → Correct → Confirm

Case Study:
How Apple uses purpose-led clarity to avoid internal conflicts.

Activity:
Miscommunication Clinic — resolve real misunderstandings using LQ clarity.

7. Resolving Conflicts & Conflicting Interests with Love Intelligence

· Why conflict escalates

· The LQ Conflict Method:
Care → Curiosity → Clarity → Courage → Agreement

· Speaking so people don’t get defensive

Case Study:
Samsung’s stakeholder conflict strategy after its crisis.

Activity:
Conflict Simulation — 2 parties with opposing interests reach win-win using LQ.

8. Achieving True Win-Win Outcomes

· Why win-win is rare and why most fail

· LQ’s 5-Step Win-Win Framework:
Truth → Purpose → Options → Alignment → Commitment

Case Study:
Berkshire Hathaway & NVIDIA — how emotional clarity creates long-term wins.

Activity:
Win-Win Design Lab — solve real organisational tensions.

9. The LQ Influence Blueprint — Your Complete Influence System

Participants master a full influence cycle:

1. Care First — build emotional safety

2. Clarify Intention — explain why it matters

3. Connect to Their World — understand fears & values

4. Co-Create Options — reduce resistance

5. Courage to Ask for Commitment — influence ethically

6. Continuous Connection — sustain loyalty

Activity:
Influence Blueprint Simulation — influence a stakeholder without authority.

In Summary and Conclusion:

If people ignore your messages…
If cooperation takes too long…
If people push back against your procedures…
If stakeholders drag decisions…
If misunderstandings keep happening…
If digital communication weakens relationships…

Then your work will only become harder, slower, and more exhausting.

This is not a communication problem.
This is not a manpower problem.
This is not a leadership problem.

This is an influence problem.

Influence determines everything:
alignment, cooperation, teamwork, speed, culture, trust, morale, and outcomes.

If you miss this course, you risk:

· more internal friction

· more misunderstandings

· more resistance

· slower workflow

· frustrated teams

· unhappy stakeholders

· weak cooperation

· and eventually, a culture where people stop listening altogether

That is the cost of not mastering influence.

But leaders who influence with Love Intelligence will:

· gain cooperation quickly

· communicate with crystal clarity

· reduce conflict & emotional friction

· build strong team morale

· inspire trust and followership

· achieve win-win outcomes consistently

· create a culture of alignment and positivity

If influence is part of your job, and it is for everyone,

your team cannot afford to miss this program.

Seats are limited.
Register your team now — before influence problems become cultural problems.

About Trainer Andy Ng
Andy Ng has over 39 years of experience. Armed with a degree in Accountancy (Hons) from National University of Singapore, he has an MBA from Heriot Watt University, UK in year 2000.

Before embarking on his business in Speaking, Training and Coaching, Andy was the Director of Finance, HR & Admin of the No. 5 network equipment company: Allied Telesis. Andy also has vast experience in KPMG, Deloitte, DBS Vickers and Chase Manhattan Bank.

Since 1996, the number of students taught by Andy exceeds 13,468 in 16 countries. They include SingTel, SingPower, BDO, SATS, Capitaland, NTU, ITE, PA, WDA, SUTD, LHN, SGH, and over 500 organizations.

Andy, being bilingual, has created over 68 proprietary programs. They include Leading with Love Intelligence, Sun Tzu Art of War, 36 Stratagems, Management, Leadership, Financial Intelligence, Great Boss, High Value Employee, Entrepreneurship, Sales and Effective Communication. Andy was President of Lions Club of Singapore Beverly Hills. Since 2007, a Committee member of Association of Professional Trainers Singapore.