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Hong Kong CRE & CSQS Roundtable 19 January, 2018

Asia Pacific Customer Service Consortium

Friday, 19 January 2018 from 14:00 to 17:00 (HKT)

Hong Kong CRE & CSQS Roundtable 19 January, 2018

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Type End Quantity
Hong Kong CRE & CSQS Roundtable 19 January, 2018 2d 14h 10m Free  

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Event Details

Hong Kong CRE & CSQS Roundtable January 19, 2018
 
Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2017, we are very excited to be holding the above subject knowledge sharing and customer relationship excellence success event in Hong Kong.
 
Details of Roundtable:
Theme:  Strategic Big Data Application CRM and Branding Management Best Practices
Date & Time: 19th January, 2018, 2:00pm - 5:00pm
Venue: 3/F, Admiralty Centre, 18 Harcourt Road, Admiralty, Hong Kong
 
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Organizers: Asia Pacific Customer Service Consortium (APCSC)           APCSC

Co-organizer:  HKU SPACE Executive Academy

 
Speaker & Panelists:

Mr. Jason Chu, Chairman, APCSC, CRE Awards Panel of Judge 

Topic: Strategic Big Data Application CRM and Branding Management Best Practices

Dr. Alexander Chan, Senior Programme Director/College Principal Lecturer, HKU SPACE Executive Academy


Topic: Enhancing Customer Experience Through Digital Innovation

Other Speakers and Panelists will be confirmed soon

 


  • What are CEO focuses to achieve sustainable performance growth with successful Big Data management in the new economy?
  • How to create more business, products and service mobile O2O opportunities?
  • What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners?
  • Business Innovation model from Hong Kong, China, Asia Pacific and Western World
  • How do Customer Experience, Technology and Corporate Social Responsibility create strategic value in the current business environment?
Fee:  FREE for online registration, or HKD200 register at the door
 
**There will be a lucky draw and Networking Tea Session after the Roundtable 
 
Labels: APCSC, business, ceo, crm, customer perception, customer relationship, customer service, event, Financial, Integration, Entertainment, Hong Kong, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable, forum



Do you have questions about Hong Kong CRE & CSQS Roundtable 19 January, 2018? Contact Asia Pacific Customer Service Consortium

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When & Where

3/F, Admiralty Centre, 18 Harcourt Road, Admiralty, Hong Kong

Hong Kong SAR China

Friday, 19 January 2018 from 14:00 to 17:00 (HKT)


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Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

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Hong Kong CRE & CSQS Roundtable 19 January, 2018
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