Skip Main Navigation
Page Content

Save This Event

Event Saved

Guangzhou CRE & CSQS Roundtable 9th April, 2018

Asia Pacific Customer Service Consortium

Monday, 9 April 2018 from 14:00 to 17:00 (CST)

 Guangzhou CRE & CSQS Roundtable 9th April, 2018

Ticket Information

Type End Quantity
Guangzhou CRE & CSQS Roundtable 9th April, 2018 9 Apr 2018 Free  

Share Guangzhou CRE & CSQS Roundtable 9th April, 2018

Event Details

Guangzhou CRE & CSQS Roundtable April 9th, 2018

Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2017, we are very excited to be holding the above subject knowledge Sharing and customer relationship excellence success event in Singapore

2017 International CRE Awards Registration Nomination

Details of Roundtable:

Theme:  Big Data, High-tech, A.I., Intelligent Customer Service Innovate Experience Economy


Guangzhou, April 9th, 2018, 2:00pm - 5:00pm


Shared in Facebook:

Organizers: Asia Pacific Customer Service Consortium (APCSC)  
Co-organizer: China Telecom Guangzhou Branch
Venue: 广东省广州市体育东路128号
 
Speaker & Panelists:   

Mr. Jason ChuChairman, APCSC, CRE Awards Panel of Judge

Topic: Big Data, High-tech, A.I., Intelligent Customer Service Innovate Experience Economy

 

 

Mr. Zhenyuan Chen, Vice General Manager, Information Service Center, China Telecom Guangzhou Branch

 
 Other Speakers and Panelists will be confirmed soon  
  • The development, application and problems of the intelligent customer service technology in the customer service center  
  • How intelligent technology can effectively improve customer service efficiency and create excellent customer experience?

  •  

    Management and talent strategy of the customer center in the age of intelligence 
  • The opportunity and challenge brought by the intelligent customer service technology to the service outsourcing industry
  • Marketing innovation strategy of customer service center in the background of large data and cloud computing

Fee:  FREE of Charge for online registration, or RMB200 at the door

**There will be a lucky draw after the Roundtable

Labels: APCSC, December, business, ceo, crm, customer perception, customer relationship, customer service, event, Telecommunication, Integration, Properties, Singapore, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable

Do you have questions about Guangzhou CRE & CSQS Roundtable 9th April, 2018? Contact Asia Pacific Customer Service Consortium

Save This Event

Event Saved

When & Where

广东省广州市体育东路128号
Guangzhou, Guangzhou
China

Monday, 9 April 2018 from 14:00 to 17:00 (CST)


  Add to my calendar

Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

  Contact the Organiser
Guangzhou CRE & CSQS Roundtable 9th April, 2018
Things to do in Guangzhou Networking Business

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.