Skip Main Navigation
Page Content

Save This Event

Event Saved

Guangzhou CRE & CSQS Roundtable 2nd August, 2018

Asia Pacific Customer Service Consortium

Thursday, 2 August 2018 from 14:00 to 17:00 (CST)

Guangzhou CRE & CSQS Roundtable 2nd August, 2018

Ticket Information

Type End Quantity
Guangzhou CRE & CSQS Roundtable 2nd August, 2018 2 Aug 2018 Free  

Share Guangzhou CRE & CSQS Roundtable 2nd August, 2018

Event Details

Guangzhou CRE & CSQS Roundtable August 2nd, 2018

Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2018, we are very excited to be holding the above subject knowledge Sharing and customer relationship excellence success event in Singapore

2018 International CRE Awards Registration Nomination

Details of Roundtable:

Theme:   Artificial and Intelligent Customer Service Big Data Marketing


Guangzhou, August 2nd, 2018, 2:00pm - 5:00pm


Shared in Facebook:

Organizers: Asia Pacific Customer Service Consortium (APCSC)  
Co-organizer: China Telecom Guangzhou Branch


Venue: 天河路525号中国电信广州天河分公司互联网+基地  
Speaker & Panelists:   

Mr. Jason ChuChairman, APCSC, CRE Awards Panel of Judge

Topic: Big Data, High-tech, A.I., Intelligent Customer Services Innovate Customer Services Experience 

 

Mr. Shen Bo,Vice GMBEST TONE Information Service Center, China Telecom Guangzhou Branch


Ms. Yang Shuran, Senior Consultant, Netease Hangzhou Research Academy

Ms. Liu XiuhuaSenior Director of Information Services of Customer Service CenterInfinitus
 Ms. Qin Yanlan, Director of the customer service departmentXinbang Express
 
 Other Speakers and Panelists will be confirmed soon  
  • The development, application and problems of the intelligent customer service technology in the customer service center  
  • How intelligent technology can effectively improve customer service efficiency and create excellent customer experience?

  •  

    Management and talent strategy of the customer center in the age of intelligence 
  • The opportunity and challenge brought by the intelligent customer service technology to the service outsourcing industry
  • Marketing innovation strategy of customer service center in the background of large data and cloud computing

Fee:  FREE of Charge for online registration, or RMB200 at the door

**There will be a lucky draw after the Roundtable

Labels: APCSC, December, business, ceo, crm, customer perception, customer relationship, customer service, event, Telecommunication, Integration, Properties, Singapore, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable

Do you have questions about Guangzhou CRE & CSQS Roundtable 2nd August, 2018? Contact Asia Pacific Customer Service Consortium

Save This Event

Event Saved

When & Where

广东省广州市
天河路525号中国电信广州天河分公司互联网+基地
Gu, Beijing
China

Thursday, 2 August 2018 from 14:00 to 17:00 (CST)


  Add to my calendar

Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

  Contact the Organiser

Interested in hosting your own event?

Join millions of people on Eventbrite.

Please log in or sign up

In order to purchase these tickets in installments, you'll need an Eventbrite account. Log in or sign up for a free account to continue.