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Guangzhou CRE & CSQS Roundtable 28 November, 2017

Asia Pacific Customer Service Consortium

Tuesday, 28 November 2017 from 14:00 to 17:00 (CST)

Guangzhou CRE & CSQS Roundtable 28 November, 2017

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Guangzhou CRE & CSQS Roundtable 28 November, 2017 27 Nov 2017 Free  

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Event Details

Guangzhou CRE & CSQS Roundtable November 28, 2017
Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2017, we are very excited to be holding the above subject knowledge sharing and customer relationship excellence success event in Shanghai.
Details of Roundtable:
Theme:   Big Data Innovate Customer Experience, Discover Future Customer Loyalty CRE Index
Date & Time: 28th November, 2017, 2:00pm - 5:00pm
Venue:   广州市越秀区德政北路538号达信大厦13楼
 
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Organizers: Asia Pacific Customer Service Consortium (APCSC)           APCSC

Co-organizer:  DYX Group

 
Speaker & Panelists: 

Mr. Jason Chu, Chairman, APCSC, CRE Awards Panel of Judge 

Topic:    Big Data Innovate Customer Experience, Discover Future Customer Loyalty CRE Index

Mr. Samuel Chan, Director of Customer Care, DYX Group

Other Speakers and Panelists will be confirmed soon

 


  • What are CEO focuses to achieve sustainable performance growth with successful customer experience management in the new economy?
  • How to create more business, products and service mobile O2O opportunities?
  • What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners?
  • Business Innovation model from China, ong Kong, Asia Pacific and Western World
  • How do Customer Experience, Technology and Corporate Social Responsibility create strategic value in the current business environment?
Fee:  FREE of Charge with online registration, or RMB$200 non-member at the door
Because of limited seats, the seats will be prioritized for CRE Awards winners and Corporate Members. We will send the official confirmation email for confirming the attendance of Roundtable.
 
**There will be a lucky draw after the Roundtable 
 
Labels: APCSC, business, ceo, crm, customer perception, customer relationship, customer service, event, Financial, Integration, Entertainment, Beijing, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable, forum



Do you have questions about Guangzhou CRE & CSQS Roundtable 28 November, 2017? Contact Asia Pacific Customer Service Consortium

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When & Where

广州市越秀区德政北路538号达信大厦13楼

China

Tuesday, 28 November 2017 from 14:00 to 17:00 (CST)


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Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

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Guangzhou CRE & CSQS Roundtable 28 November, 2017
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