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Bangkok CRE & CSQS Roundtable 30th April, 2018

Asia Pacific Customer Service Consortium

Monday, 30 April 2018 from 14:00 to 17:00 (Singapore Standard Time Singapore Time)

Bangkok CRE & CSQS Roundtable 30th April, 2018

Ticket Information

Type End Quantity
Bangkok CRE & CSQS Roundtable 30 April, 2018 30 Apr 2018 Free  

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Event Details

Bangkok CRE & CSQS Roundtable April 30th, 2018

Following the successful Customer Relationship Excellence (CRE) Awards Asia Pacific Dinner Ceremony and the CRE Leadership Summit and Innovation Expo in Hong Kong June, 2017, we are very excited to be holding the above subject knowledge Sharing and customer relationship excellence success event in Singapore

2017 International CRE Awards Registration Nomination

Details of Roundtable:

Theme: 

Bangkok, April 30th, 2018, 2:00pm - 5:00pm


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Organizers: Asia Pacific Customer Service Consortium (APCSC)  
Co-organizer: Advanced Contact Center Co., Ltd
Venue: 414 Phaholyothin Place 31st fl., Phaholyothin Road, Samsen Nai, Phayathai, Bangkok
 
Speaker & Panelists:   

Mr. Jason ChuChairman, APCSC, CRE Awards Panel of Judge

Topic: Big Data Transform O2O Retail Shopping Experience Innovation

 

Ms. Jaiporn Srisakul, Managing Director, Advanced Contact Center Co., Ltd

Topic: AIS Call Center Social Media

Other Speakers and Panelists will be confirmed soon  
  • What are CEO focuses to achieve sustainable growth with successful Customer Experience Innovation, Employee Engagement and Leadership Effectiveness in the new economy?  
  • How to create more business, products and service innovation opportunities?  
  • What are the strategic CRE initiatives from different Industry Leaders and immediate past CRE Awards winners? 
  • Business Innovation model from Thailand, Hong Kong, Asia Pacific and Western World
  • How do Employee Engagement, Social Media and Technology create strategic value in the current business environment?

Fee:  FREE of Charge for online registration, or SGD30 at the door

**There will be a lucky draw after the Roundtable

Labels: APCSC, December, business, ceo, crm, customer perception, customer relationship, customer service, event, Telecommunication, Integration, Properties, Singapore, Digital, roundtable, service innovation, social media, Quality, strategy, sustainable

Do you have questions about Bangkok CRE & CSQS Roundtable 30th April, 2018? Contact Asia Pacific Customer Service Consortium

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When & Where

414 Phaholyothin Place 31st fl., Phaholyothin Road, Samsen Nai, Phayathai, Bangkok
Singapore, Singapore 535215

Monday, 30 April 2018 from 14:00 to 17:00 (Singapore Standard Time Singapore Time)


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Organiser

Asia Pacific Customer Service Consortium

Asia Pacific Customer Service Consortium (APCSC) is founded with the belief of “Customer Relationship Excellence is the only way to Sharpen your Competitive Edge!” The goal of the Consortium is to promote service quality and customer relationship excellence in international cities across Asia Pacific Region and to recognize and reward companies, business units, teams, and individuals that have contributed to the success of both their customers and the organizations that they serve. APCSC jointly offers the most recognized global certifications for CRM, Customer Service, Contact Center, Support Services with global education partners and international membership organizations to set Standards World-Wide.

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Bangkok CRE & CSQS Roundtable 30th April, 2018
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